Refund and Returns Policy

RM International is committed to your satisfaction. We understand that sometimes you may need to return an item. This policy outlines the eligibility and process for returning items purchased on our website.

Eligibility for Refunds and Returns

Incorrect or Damaged Items: If you receive an item that is incorrect or damaged in transit, please contact us within 10 business days of receiving your order. We will gladly arrange for a full refund or replacement, whichever you prefer.
Unwanted Items: You may return unopened and unused items within 10 business days of receiving your order for a full refund (minus any applicable return shipping fees).

Items Not Eligible for Refunds or Returns

Opened or Used Items: We cannot accept returns for items that have been opened or used.
Discounted or Final Sale Items: All purchases of discounted or final sale items are final and cannot be returned.

Requesting a Return

To initiate a return, please contact our customer service team by email at [insert email address] or phone at [insert phone number]. Be sure to include your order number and the reason for your return.

Return Process

Once you have received return authorization from our customer service team, please carefully pack the item(s) you are returning and include a copy of your packing slip. Ship the package to the following address:

RM International Returns
R M INTERNATIONAL CO LTD
JAPAN, CHiBA KEN, MATSUDO SHI
MABASHi 1972-2
TEL/FAX:+81473425672
MOBILE:+817040272604
E-mail : riazrt55@gmail.com
T-271-0051

Return Shipping Costs

Incorrect or Damaged Items: RM International will cover the return shipping cost for incorrect or damaged items.
Unwanted Items: You are responsible for covering the return shipping cost for unwanted items.

Processing Refunds

Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria outlined above. If approved, your refund will be processed within [insert timeframe, e.g., 5 business days] to the original payment method used for your purchase.

Please Note

We recommend using a trackable shipping service for your return to ensure proper delivery.
RM International reserves the right to deny any return request that does not comply with this policy.

Contact Us

If you have any questions about our Refund and Returns Policy, please don’t hesitate to contact us by email at
E-mail : riazrt55@gmail.com